About the initiative

Through DinoImpact, our Corporate Social Responsibility program, we joined the commitment to reduce the gap in access to the digital world. In line with our mission to create equitable opportunities, we established a partnership with Semillero Digital, a non-profit organization that trains and supports young people in vulnerable situations on their path toward digital employment.

What did we do?

We became a Bronze Sower company, which allows us to fund an annual scholarship for a young person to access training in digital skills and receive the necessary support for entering the workforce.

Results of the initiative

Through this scholarship, we invest in the education and professional growth of a new digital talent, bringing opportunities closer to those who need them most. With #PromotingEquity, we continue doing our part to build a more inclusive future.

https://semillerodigital.org/

About the Initiative

In March 2024, we set out to amplify the voice of our female collaborators and celebrate their impact in the tech world. Taking advantage of March 8th (International Women’s Day), we organized an inspiring talk for young students, where we shared firsthand what it’s like to be part of the exciting IT universe.

It was a space to exchange real-life experiences and motivate future generations to forge their own paths in the tech industry.

What We Did

In partnership with the Córdoba Mejora Foundation, we visited the Ipetym 101 High School in the city of Córdoba.

Participants included members of our Product team, Valeria Segalla and Florencia Olmos, as well as representatives from our People area, Victoria Riera and Ana Aciar.

We discussed the world of technology and all the opportunities offered by this ever-evolving sector. We explored the different areas and specializations within the IT field and shared ideas about changes in the job market, emphasizing flexibility, remote collaboration, and the growing demand for tech professionals.

Results of the Initiative

The event had a very positive impact on the 6th-year students and the teachers at the institution, who showed great interest in getting a closer look at our experience and obtaining valuable information about the IT sector job market. It was an enriching space where they could clear up their questions, delve into the various opportunities offered by the tech industry, and discover how to begin forging their own path.

For our female collaborators, participating as volunteers was an extremely rewarding experience. They not only had the opportunity to share their stories and expertise but also to inspire new generations to become part of the tech world.

About the Initiative

In November 2024, the Córdoba team joined the DinoImpact project and actively participated in planting native Cina Cina trees at Sarmiento Park, in collaboration with Forestatón. Check out the map and find the exact spot where DinoCloud contributed to environmental protection through this reforestation initiative.

Learn more about the initiative, its impact, and the organizations that teamed up to make it happen here. We also took part in their education and outreach activities, and we want our community to keep learning and taking advantage of the resources provided by Forestatón: find out more about Córdoba’s native species here.

Undoubtedly, this is an initiative we will bring to other provinces and places, expanding our commitment to the planet.

About the Initiative

As in previous years, we launched a solidarity campaign to support children as they head back to school. This initiative is part of one of our fundamental pillars, which seeks to create a positive impact and provide growth opportunities for those who need it most.

On this occasion, the beneficiaries were the students of the Piedras Blancas School, located in El Diquecito, La Calera, Córdoba. Thanks to the collaboration of our team and the commitment of everyone who participated, we managed to gather school supplies and essential materials so that the students could start the school year with everything they need to learn, grow, and dream big. This act of solidarity motivates us to continue working towards a fairer and more inclusive future, where education serves as a catalyst for social transformation.

What We Did

We organized a solidarity collection among our collaborators, who had the opportunity to participate in different ways. They could bring school supplies directly to our Córdoba office, where the collection was centralized, or make a monetary donation through Mercado Pago or bank transfer. With the funds raised, we moved forward with the purchase of additional school supplies, thus expanding the scope of our support and ensuring that students received everything needed to start the school year with enthusiasm and motivation. This initiative once again demonstrated our team’s commitment and solidarity in making a positive impact on the community.

Initiative Results

• Funds Raised via Mercado Pago: $72,899 ars
• School Supplies Collected: 1 kit with various school items
• Dino’s Contribution: $420,000 ars
• Total Donation: Various school supplies to meet the specific needs of the children and the school, including:
  • 50 ruled and grid notebooks
  • 60 acrylic paints with brushes
  • 10 boxes of colored pencils
  • 60 black pencils
  • 15 backpacks
  • Donated school supplies kit

The impact of this initiative was extremely positive, directly benefiting 60 children who attend the Piedras Blancas School. Thanks to the commitment and solidarity of our collaborators, we were able to provide them with the resources needed to start the school year with enthusiasm and better learning tools. This action not only alleviated part of the family burden in going back to school, but also reinforced our commitment to education and community development.

AWS re:Invent 2024 was much more than a tech event; it was a gathering where the future of cloud development, artificial intelligence, and digital sustainability took shape. Over the course of a week in Las Vegas, we connected with experts, leading companies, and partners like us to share an immersive experience filled with learning, innovation, and collaboration.

As every year, AWS dedicated much of the event to unveiling a series of announcements that will redefine how organizations leverage the cloud and artificial intelligence in 2025. In this new #DinoBlog, we explore the most significant launches set to shape the next technological era.

The transformative power of artificial intelligence

AWS reinforced its commitment to artificial intelligence with announcements aimed at making it more accessible, scalable, and efficient:

• Amazon Bedrock received a major update, now supporting more foundational models. This provides businesses with greater flexibility to choose and customize the models that best fit their specific needs.
• CodeWhisperer AI 2.0: the code generation tool took a big leap forward by adding multi-cloud support and new programming languages, making it more inclusive and functional for developers across various platforms.
• GenAI Workflow Studio: a solution designed to streamline the adoption of generative AI, enabling organizations to design workflows without requiring advanced data science skills.

AWS also introduced improvements to Amazon SageMaker, creating a more user-friendly environment for experimenting with and training AI models.

Hybrid and edge architectures: toward limitless connectivity

Recognizing that the future is hybrid and multi-cloud, AWS introduced solutions to optimize operations across diverse environments:

• AWS EdgeOps: a suite empowering businesses to operate and manage edge applications more efficiently, with advanced monitoring and dynamic scalability.
• QuickSight Omni: breaks barriers by extending analytics capabilities to data hosted outside of AWS, seamlessly integrating hybrid and multi-cloud platforms into a single interface.
• Amazon VPC Lattice Enhancements: new features that streamline the deployment of microservices architectures, optimizing connectivity between private networks and multi-cloud resources.

Security as a strategic priority

In an increasingly digital world, AWS strengthened its commitment to security with solutions that simplify data protection and ensure regulatory compliance:

• AWS DataSafe: a tool that automates data encryption, detects vulnerabilities, and provides real-time reporting to help meet international regulations.
• IAM Policy Advisor: an AI-driven solution to optimize access policy management, reducing human error in permission configurations.

Toward a greener, more sustainable cloud

Sustainability was a key theme at re:Invent 2024, with AWS unveiling innovations to reduce the environmental impact of workloads:

• GreenCompute: enables users to analyze the energy consumption of their cloud operations and offers recommendations to optimize resource usage.
• Amazon WindFarm API: a platform connecting renewable energy projects with cloud operations, maximizing energy efficiency in real time.

What this means for businesses

AWS made it clear that the path to 2025 is shaped by the convergence of artificial intelligence, sustainability, and hybrid architectures. These announcements not only provide advanced tools but also present a unique opportunity for businesses to innovate, reduce costs, and scale their operations.

DinoCloud in this landscape

As an AWS Premier Partner, DinoCloud is more excited than ever to integrate these solutions into our services and projects. Each announcement from AWS allows us to continue delivering enhanced and tailored solutions to our partners and clients.

Small and medium-sized enterprises (SMEs) account for 99% of all companies in the European Union and the United States. However, accessing adequate banking services and financing has long been a challenge for many of them. This is partly due to economic challenges and the legacy infrastructure many banks operate with, making it difficult to capitalize on the opportunities presented by this market.

But how can banks seize this opportunity while offering efficient and personalized services? The answer lies in artificial intelligence (AI) and machine learning (ML), technologies that are revolutionizing how financial institutions manage and serve their clients.

A challenging market with high potential

According to a recent analysis by the International Finance Corporation, 40% of micro, small, and medium-sized enterprises worldwide struggle to access credit. This sector faces a global financing gap of around $5.7 trillion. However, banks that manage to close this gap could reap enormous rewards.

Clemens Mueller, head of the banking platform George Labs at Erste Group, notes that “the SME market is significant and presents an untapped opportunity for many banks.” Historically, SMEs have valued personalized service and close relationships with their account managers, but technological advances now allow banks to provide this level of attention more efficiently and at scale.

Artificial intelligence as the key to transforming banking services

Artificial intelligence and machine learning are helping banks optimize their processes, reducing manual work and enabling high-quality experiences for SMEs more efficiently. A notable example is Banorte’s banking system in Mexico, which has implemented Maya, a virtual assistant capable of managing inquiries and executing financial transactions. Solutions like this not only improve the customer experience but also reduce the workload of relationship managers, allowing them to focus on more complex issues.

Empowering relationship managers with AI:

One of the first steps many banks are taking is implementing AI tools to support relationship managers behind the scenes. These solutions allow them to quickly access the information they need to respond to customer inquiries, optimizing response times and improving the accuracy of information provided.

According to Susan Davies, head of business banking at Santander UK, “AI solutions can quickly provide information to our employees, helping them feel empowered and enhancing the customer experience.” Additionally, Zoltan Illes, executive director of micro and small enterprise business development at MBH Bank in Hungary, comments that AI can significantly reduce the cognitive load on employees, making their work more efficient.

AI and service personalization:

One of the biggest challenges in SME banking has been offering personalized service at scale. However, with the use of AI, banks can better segment their customers, creating micro-segments with common behaviors and thus achieving a more tailored service.

“If AI helps us achieve dynamic segmentation, we can maximize the impact of the service model,” notes a strategy director for small business banking in Greece. This personalization not only improves the customer experience but also directly impacts loyalty and profit margins for banks.

Optimizing lending operations:

Another key area where banks are seeing significant results is in optimizing lending operations. AI and ML allow banks to accelerate risk assessment and decision-making processes, resulting in faster access to credit for SMEs. Dominic Provencal, head of business banking at Mauritius Commercial Bank, explains that thanks to AI-based credit scoring models, they can offer financing to their customers in just minutes.

Building ecosystems with AI:

The creation of ecosystems is another emerging trend in SME banking, where banks leverage AI to integrate external data that enhances personalization and customer engagement. “Developing capabilities beyond banking is where the magic happens because it adds real value for customers,” says Susan Davies from Santander.

The future of SME banking

As banks continue to adopt AI-driven solutions, they are building a future where SMEs will have faster, more efficient, and more personalized access to financial services. These technologies are not only helping banks optimize their operations but also enabling them to offer a “white-glove service” that once seemed impossible to achieve at scale.

In a context where access to credit is increasingly critical for the survival and growth of SMEs, banks that know how to leverage the capabilities of AI and machine learning will be better positioned to close the financial gap while generating long-term loyalty and value.

In conclusion, AI and ML are not just technological tools; they are the key to transforming SME banking, allowing banks to better serve their clients, improve profitability, and, most importantly, close a global financing gap that affects millions of businesses worldwide.

Source Links

• Navigating AI & Data for SME Banking Success by Qorus & AWS: https://aws.amazon.com/es/financial-services/aws-and-qorus-banking-aiml-and-generative-ai-report-2024/