Monitoring & Support

DinoCloud’s Support services introduces you to the best team you need to manage your existing environments and create monitoring and logging frameworks. Our experts are always ready to respond quickly to incidents and proactively provide recommendations and solutions to potential issues.

After planning, adapting, and implementing your cloud environments, you will need 24/7 support to handle all levels of issues.

  • Meticulous evaluation of existing environment
  • Support objectives definition through necessities
  • Technology selection
  • Process definition across different scenarios
  • Runbook list to develop
  • Tools and agents set up to monitor your environment
  • Support channels definition and creation
  • Alerts set up on undesired events
  • Dashboards creation to provide services overview
  • Logging queries storing
  • 24×7 monitoring solution
  • Proactive health checks and continuous improvement of operations
  • Alarms evolution and reports analysis to improve support
  • Testing reliability using disaster tools
  • Ensuring 99.9% availability

Why DinoCloud for Monitoring & Support?

Technologies & Specializations

Our HQs

Miami
40 SW 13th St Suite 102, Miami
FL 33130 USA
+1 574 598 4299

New York
67-87 Booth St #2H, Forest
Hills NY 11375
+1 571 322 6769

Colombia
Cra. 19a #103-19Usaquén,
Bogotá 110111,
Colombia

Argentina
Humberto 1° 630, Piso 4, Córdoba
X5000HZQ Argentina
+543513 556000

Get in touch

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